I decided to take advantage of a HVAC inspection/cleaning of my home HVAC system.
My service was scheduled by American Home Shield and dispatched to Pure Air in Maryland.
The technician, Frank Esposito, arrived within the expected time frame and immediately began to work.
This young Man was very professional, friendly, organized, and knowledgeable.
I am recovering from back surgery and cannot move around quickly or lift anything too heavy.
So, connecting hoses and turning on water were functions I was unable to do. Frank never broke stride
He gathered whatever he needed at the time and proceeded to perform the required function.
When he was finished with everything, he secured the materials and put them away.
I worked 10+ years in Field Service and understand the importance of Customer Service.
Mr. Esposito is the epitome of 5-Star customer service.
Pure Air is my choice for all future HVAC requests they are qualified to perform.